Frequently Asked Questions
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Scrubbles has been providing local residents flexible and reliable residential cleaning services since 1981.
We service over 260 homes regularly and complete over 490 cleans a month. We’ve perfected our formula for great service.
We tailor our cleaning services to suit your home, your needs and your lifestyle.
Most importantly, our team members take pride in their work and strive to give the best service they can. They truly love cleaning and making homes shine!
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Yes! While Scrubbles has been serving the Gig Harbor community since 1981, the business came under new ownership and management in 2024. Today's Scrubbles continues that longstanding local presence with a renewed focus on professional employees, clear communication, dependable scheduling, and consistent cleaning quality.
If you've known Scrubbles in the past, we'd love the opportunity to introduce you to the company with Kelley & David as the new owners. We're proud of our local roots and excited about the direction we're taking.
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We are very particular about who we hire.
New Scrubbles employees undergo a rigorous screening process that includes a thorough criminal background check. Additionally, all Scrubbles employees are fully insured, bonded and W2 employees.
Our team performs top-notch training to meet our demanding standards, and we regularly conduct quality inspection checks.
Trust is a vital component of our business. We pride ourselves on having earned the trust of thousands of clients of the years.
Our cleaners are friendly, detail-orientated and have excellent communication skills with zero language barriers.
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Yes, we love pets!
Plus, we understand the importance of keeping a home with pets clean and managing fur accumulation.
We will coordinate the details of how to make your pets comfortable and how the cleaning can be most effective with dogs and cats at home.
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No. Scrubbles goal is to reduce the number of your responsibilities in life; certainly not add to them!
Most homeowners are unaware of the risks of hiring independent cleaners, who often pass the liability for work-related injuries and the responsibility of payroll taxes onto their clients.
As a professional cleaning service, we are responsible for all elements of our staff’s employment, including payroll taxes and industrial insurance in the event of an injury.
We are also fully licensed, bonded and insured for your peace of mind.
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No. There are no contracts to sign. We are happy to earn your business each time we clean.
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We offer recurring services on a weekly, every-other-week and monthly/4-week rotation.
Our most popular visit is every two weeks, but we will schedule according to your needs.
In addition, we are available for special one-time cleans. These include move-in/move-outs, deep cleans, post-remodel clean up, and special one-time cleans.
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You do not need to be home, although of course, you’re welcome to be.
Many of our clients provide us with a key or door code for their home. We keep your keys and access information very secure.
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We want to provide consistent, quality service to your home. It is our goal to send familiar faces so you can get to know your regular cleaners.
We’ll be in contact with to let you know if there are any schedule adjustments or if your cleaner will be joined by a teammate.
With 20+ cleaners on our team, we are able to provide coverage when needed. Every Scrubbles employee will provide an excellent clean following the specific work order created for your home.
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Yes — we offer recurring cleanings on a rotating schedule: weekly, every other week, or every 4 weeks to keep your home consistently clean.
Why choose recurring service?
Predictable results: Regular visits keep your home maintained and prevents build up.
Regular cleaner: We’ll assign the same cleaner when possible for consistent results.
Reliable scheduling: Your service day and time are set in advance and managed by the office.
Customized service: our cleans are customized to your home and how they help you the best.
Priority booking: Recurring clients get priority for schedule changes and add-ons.
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If you have not had your home professional cleaned recently, an Initial Clean is the ideal way to start.
These deeper cleans give our team the opportunity to focus on areas that may need extra attention before beginning regular recurring service. Sending more than one cleaner to do this detailed cleaning helps establish a fresh starting point, making it easier to maintain your home with each future visit.
Every home is different, so additional tasks are customized based on your home's needs, condition, accessibility, and priorities.
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Call our office to plan a free in-home consultation.
During the walk-through, we create a customized Work Order. We note the specific details of your home, priorities and special preferences for your cleaner to follow.
Choose from a one-time clean, weekly, every other week, or monthly.
Let us know your ideal days and time for your visits.
We’ll match a cleaner and confirm your schedule.
We are happy to answer any additional questions you may have.
Call our office today!
253-851-5678